Frequently Asked Questions

An overview of our most frequently asked questions

What exactly is mailivery doing?

Mailivery connects to your email account and sends cold emails to other inboxes. Mailivery is also connected to these other inboxes and can, therefore, see if your emails land in spam or promotions. If they do, mailivery takes them out of spam, ma...

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By Malik Shamsuddin

February 26, 2021

Why would I need mailivery?

If you are a sales person or if you send a lot of emails to other people you need mailivery to Increase your sender reputation so more of your emails land in the inbox, not in the promotions or spam folder Increase the average response rate to all...

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By Malik Shamsuddin

January 23, 2021

Is this the silver bullet to increasing my resonse rate?

It is if you are doing the basics right: SPF, DKIM, personalization, no spam words, variations, few links, low bounce rates. Please see our full article in our blog if you want to know how set up your whole email system correctly.

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By Malik Shamsuddin

January 23, 2021

How many mailivery emails do I need to send?

In the email reputation area you have to follow two main strategies: Be as natural as possible More = Less, but Right = More That being said our customers tend to max out the limits we provide in mailivery. We d o not recommend doing this as this...

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By Malik Shamsuddin

February 25, 2021

Is an "email account" the same as a "user"?

No. A user can have multiple email accounts. Thus, an email account is one of your email accounts you connect to mailivery. If you want to connect multiple email accounts you've got to increase the number of email accounts available to you during ...

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By Malik Shamsuddin

January 23, 2021

What if I have multiple email accounts or a team?

Just select the plan you would like to have. During the registration process we’ll ask you how many email accounts you would like to add. You can then set up all these email accounts with your team.

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By Malik Shamsuddin

January 23, 2021

Why should I choose mailivery over other services?

You are getting the most premium product in this area. We are email deliverability experts We do not use random "Lorem ipsum" text, but AI generated meaningful content We respond directly in the same thread rather than as a separate message We...

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By Malik Shamsuddin

February 25, 2021

Do you offer enterprise plans?

Sure. If you have a sales team >15 please contact us at enterprise@mailivery.io.

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By Malik Shamsuddin

January 23, 2021

Can I disconnect email accounts?

Yes, you can disconnect email accounts and replace them by others at any time. However, we do not recommend disconnecting accounts, but keeping them warm permanently . Here is why: Your average response rate to sales and marketing emails is 1%. ...

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By Malik Shamsuddin

February 26, 2021

Why do sales people need an email reputation tool like mailivery?

Why does every sales person need an email reputation tool like mailivery?  Mailivery connects to your email account and sends cold emails to other inboxes. Mailivery is also connected to these other inboxes and can, therefore, see if your emails l...

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By Malik Shamsuddin

April 3, 2021

What is Email Ramp-up and How It Works

Allows you to gradually increase email sends per day until you reach your target

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By Malik Shamsuddin

July 14, 2023